| Our Policies |
No-Tipping
We are the valley's only no-tipping salon establishment and strongly enforce our no-tipping policy. We are true purefessionals in our field and the biggest tip you can give us is to refer us to your friends and family.
Privacy & Comfort
Your privacy & comfort are of the utmost importance to us. Spa treatments require various levels of undress and our therapists are trained in appropriate methods of draping. Although your therapist will discuss a complete overview of the procedure you will experience, please feel free to ask questions or make special requests.
Scheduling/Cancellation
We understand that you sometimes need to change your schedule. We kindly ask that you give us 24-hours notice if you must cancel your reservation. However, 48-hours notice is required if you have reserved 3 or more services.
A credit card is required to hold your reservation. If no notice is given, a cancellation fee may be charged to your credit card. It is not uncommon for your stylist to be fully booked up to a month in advance.
To ensure that you have the time you desire, we recommend you pre-schedule your next appointment prior to leaving.
All services are guaranteed within one week of the original service. All products are guaranteed for exchange or credit within 30 days of purchase.
Purefessionals
All of our staff are highly-skilled purefessionals and are well-trained in client safety and comfort. They will take the utmost care in providing you with the best possible experience.
Children
We ask that child care arrangements are made prior to your reservation so that you can enjoy your visit to the fullest.
Payment
We accept Cash, ATM and Visa, MasterCard, AMEX, Discover, Hi-Lites Gift Cards & AVEDA Gift Cards.
Cell Phones
We support a cell phone free environment.
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